We are here to help you
We are available 7 days a week
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9 AM - 6 PM |
| Saturday | 9 AM - 6 PM |
| Sunday | 9 AM - 6 PM |
Information
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Frequently Asked Questions
No, flocking is an option. You can add it before confirming your order, according to your preferences.
Yes, we ship worldwide. Delivery times may vary depending on the destination country and the order period.
Our delivery times are generally between 8 and 16 days depending on the destination country and the order period. Once your order has been shipped, you will receive a tracking number to track your package.
Yes, you have 14 days after receiving the package to request a return, provided that the item is in its original condition.
If you have a sizing issue upon receipt of your order, please contact our customer service immediately. We will review your request according to the applicable return conditions.
If you have a question about your order, delivery, or a return, you can contact our customer service. We will respond to you as soon as possible.